CRMG SERVICE
CISR (Certified Insurance Service Representative)
The Certified Insurance Service Representatives (CISR) designation program is a nationally recognized educational program for customer service representatives. This practical program includes 9 courses focused on minimizing E&O claims and understanding and analysis of risks and exposures. Some working knowledge of the applicable policies is required.
ACSR (Accredited Customer Service Representative)
Take your career further by deepening your knowledge of insurance products and building your client-centric skillset. Achieve these goals and more as you earn Micro-Certs and The Institutes Designations Accredited Customer Service Representativeâ„¢ (ACSRâ„¢).
Program highlights:
- 2 courses, 3 Micro-Certs, plus ethics
- 4-6 months to complete
- 100% online courses
- Virtual exams for all courses
- Mailed diploma upon program completion
- Digital badge upon program completion
CIC (Certified Insurance Counselor)
The Certified Insurance Counselor program is nationally recognized and highly respected insurance professional designation for agency owners, producers, agents, CSR’s, brokers, and insurance company personnel.
CRIS (Construction Risk and Insurance Specialist)
The Construction Risk and Insurance Specialist (CRIS®) continuing education (CE) program provides insurance agents, brokers, CSRs, and in-house risk managers or insurance buyers specialized expertise in construction insurance and risk management. Obtaining the CRIS certification will increase the competence, confidence, and credibility of insurance professionals who sell or underwrite insurance for contractors.
OSHA Certification
OSHA’s Safety and Health Fundamentals Certificate program support’s OSHA’s mission by training public and private sector employees in occupational safety and health to reduce incident rates for workers. Participants have the opportunity to earn certificates for Construction, Maritime, and General Industry training.
Participants can choose from a variety of topics such as occupational safety and health standards, safety and health management, incident investigation, fall hazard awareness, and recordkeeping. Courses are available at OSHA Training Institute (OTI) Education Centers nationwide.
MLIS (Management Liability Insurance Specialist)
The Management Liability Insurance Specialist (MLIS®) certification showcases your specialized expertise in all aspects of professional liability insurance including directors and officers (D&O) liability, employment practices liability (EPL), fiduciary liability, and cyber exposures.
AIC-M (Associate in Claims – Management)
Gain on-the-job claims skills and prepare for your next opportunity with The Institutes Designations AIC.
Gain on-the-job skills you can use right away with the AIC designation. Program details include:
- 3 courses, plus ethics + Management Course
- 9-12 months to complete
- 100% online courses
- Virtual exams for all courses
- Mailed diploma upon completion
With just one more course, you can gain valuable leadership skills to effectively manage a claims team.
ARM (Associate in Risk Management)
Make a real-world impact by gaining a holistic and strategic understanding of risk assessment and treatment with The Institutes Designations ARM.
Gain skills you can use right away with the ARM designation. This program includes:
- 3 courses, plus ethics
- 9–12 month completion time
- 100% online courses
- Virtual exams for all courses
- Mailed diploma upon completion
CRM (Certified Risk Manager)
Risk Managers don’t leave anything to chance! Participate in the program that gives you a dependable advantage in the demanding field of risk management—the CRM Program.
Risk management is one of the many responsibilities of a variety of professionals, including accountants, attorneys, financial and insurance professionals, and specialists in loss control. If you are one of these practitioners, you may be ready to take courses or pursue your CRM designation.
You’ll benefit from attending CRM courses—gaining expertise and credibility with your organization and in the risk management community.
Earning the CRM designation demonstrates your expertise and shows that you are a part of an international network of respected and dedicated risk management professionals.
CPCU (Chartered Property Casualty Underwriter)
Gain skills you can use right away with the CPCU designation. This program includes:
- 8 courses, plus ethics
- 18-24 months to complete
- 100% online courses
- Virtual exams for all courses
- Matriculation requirement
- Mailed diploma upon completion
- Ongoing continuing education

CRMG SALES
PRC (Professional Risk Consultant)
Earning the Professional Risk Consultantâ„¢ (PRC) designation illustrates to your prospects and leaders that you are dedicated to serving your clients, staying current on trends and updates, and are in control of your future as a respected and in-demand producer.
Courses and Micro-Certs include:
- Video lessons as short as 5 minutes
- Keeping it Real segments featuring veteran producers and risk managers
- Quizzes
- Interactive Activities
- Flashcards
- Simulated Exam Prep
AAI (Accredited Adviser in Insurance)
Establishing yourself as a leader in the insurance industry takes dedication, strong skills, and a solid knowledge base. Build your skills and knowledge as you build your business – and future with The Institutes Designations AAI.
Program highlights:
- 3 courses, plus ethics
- 3-6 months to complete
- 100% online courses
- Virtual exams for all courses
- Mailed diploma upon program completion
- Digital badge upon program completion
ARM (Associate in Risk Management)
Make a real-world impact by gaining a holistic and strategic understanding of risk assessment and treatment with The Institutes Designations ARM.
Gain skills you can use right away with the ARM designation. This program includes:
- 3 courses, plus ethics
- 9–12 month completion time
- 100% online courses
- Virtual exams for all courses
- Mailed diploma upon completion
CIC (Certified Insurance Counselor)
The Certified Insurance Counselor program is nationally recognized and highly respected insurance professional designation for agency owners, producers, agents, CSR’s, brokers, and insurance company personnel.
CRIS (Construction Risk and Insurance Specialist)
The Construction Risk and Insurance Specialist (CRIS®) continuing education (CE) program provides insurance agents, brokers, CSRs, and in-house risk managers or insurance buyers specialized expertise in construction insurance and risk management. Obtaining the CRIS certification will increase the competence, confidence, and credibility of insurance professionals who sell or underwrite insurance for contractors.
TRIP (Transportation Risk and Insurance Specialist)
Understand the transportation and logistics industry and its risks with courses including motor carrier liability coverage, cargo risks and insurance, and workers compensation for the transportation industry.
MLIS (Management Liability Insurance Specialist)
The Management Liability Insurance Specialist (MLIS®) certification showcases your specialized expertise in all aspects of professional liability insurance including directors and officers (D&O) liability, employment practices liability (EPL), fiduciary liability, and cyber exposures.
ERIS (Energy Risk and Insurance Specialist)
Understand the oil and gas industry and its risks with courses including commercial liability for the energy industry, contractual risk transfer in energy, control of well/operators extra expense, and workers compensation and maritime liability.
AFIS (Agribusiness and Farmin Insurance Specialist)
Master the nuances of agribusiness and farm risks and insurance with courses including farm property, farm liability, farm auto, workers compensation, and umbrella insurance.
ASFB (Associate in Fidelity and Surety Bonding): https://web.theinstitutes.org/designations/associate-fidelity-and-surety-bonding
Demonstrate your proficiency in fidelity and surety bonding with the The Institutes Designations AFSB program, developed by our industry’s most experienced professionals. The AFSB designation serves as a concrete measure of competency and knowledge of the surety industry.

PRM SERVICE
ACSR (Accredited Customer Service Representative)
Take your career further by deepening your knowledge of insurance products and building your client-centric skillset. Achieve these goals and more as you earn Micro-Certs and The Institutes Designations Accredited Customer Service Representativeâ„¢ (ACSRâ„¢).
Program highlights:
• 2 courses, 3 Micro-Certs, plus ethics
• 4-6 months to complete
• 100% online courses
• Virtual exams for all courses
• Mailed diploma upon program completion
• Digital badge upon program completion
ACSR (Accredited Customer Service Representative)
Take your career further by deepening your knowledge of insurance products and building your client-centric skillset. Achieve these goals and more as you earn Micro-Certs and The Institutes Designations Accredited Customer Service Representativeâ„¢ (ACSRâ„¢).
Program highlights:
• 2 courses, 3 Micro-Certs, plus ethics
• 4-6 months to complete
• 100% online courses
• Virtual exams for all courses
• Mailed diploma upon program completion
• Digital badge upon program completion


